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Personalized Stained Glass Nautical Signal Flag Plaques

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Credit Card Security Policy

D&D Stained Glass Artisans does not collect, maintain or have access to any credit card information The only data pertaining to you and your order that is available to employees at D&D Stained Glass concerns the information we need to build your plaque. This information is limited to the choices you make on our order form at the time you place your order. D&D Stained Glass does not save or maintain any personal information including addresses, emails and telephone numbers. This means that every time you place an order with D&D Stained Glass you will need to re-enter all of your personal data and credit card information. While this precaution is perhaps inconvient for are frequcent customers, it is the most secure way of protecting your personal information.

In addition at no time does D&D Stained Glass have access to your credit card information. All credit card information is collected, validated and processed by our credit card processing vendor Authorize.Net on their secure (HTTPS) site. At no time in the ordering process will you be asked for your credit card information from an unsecure (HTTP) website.

The following are privacy statements from our vendors

Coolcart

CoolCart takes the utmost care in protecting the privacy of merchant clients and online shoppers. We do not sell or rent any personal information. Shopper data is given only to the parties involved in processing the order, such as: the merchant, payment processor, delivery or order processing agent. We maintain this strict privacy policy except when your express permission is given, or when, we, in good faith, believe it appropriate to cooperate in investigations of fraud or other illegal activity, or to conduct investigations of violations of our Terms of Use. CoolCart prohibits merchant clients from using our service to engage in bulk emailings, unsolicited emailings, or any type of spamming. Violations will result in immediate account termination. What are cookies and how are they used at our sites? A cookie contains a small amount of information that allows CoolCart web servers to keep track of the shopping cart sessions. Cookies are issued by a specific web server and temporarily stored in your browser. We only pass a random tracking code to a Cookie which will expire when you exit your browser. At no point in time will any of your personal information or product information be stored in a cookie.

Authorize.Net

Authorize.Net takes privacy and data protection issues seriously. We have designed this Privacy Policy to explain how we handle personally identifiable information collected from merchants who register for services and submit information to Authorize.Net through the Internet. As the Authorize.Net services evolve, we may revise this policy, so please check back frequently. If you have questions about Authorize. Net privacy practices please contact us at support@authorize.net. This Privacy Policy covers Authorize.Net's treatment of personally identifiable information collected from merchants (hereafter "merchant" or "you") who use the Authorize.Net payment gateway services, as well as consumer information that we acquire in the course of our business. This Policy also covers the treatment of personally identifiable information that Authorize.Net's business partners may share with it. This Policy does not apply to the practices of companies that Authorize.Net does not own or control, or to people that Authorize.Net does not employ or manage. Authorize.Net is a wholly owned subsidiary of InfoSpace, Inc. This Policy is specific to Authorize.Net and does not apply to www.infospace.com or other Web sites or Internet services that are part of the InfoSpace Network.

Return Policy

All of our Nautical Stained Glass Plaques come with a full 30 day money back guarantee. If you are not completely satisfied with your Nautical Stained Glass Plaque, just return it and your credit card account will be credited for the full purchase price including shipping. All refunds will be issued within five days of return receipt. We will confirm the refund date and amount via e-mail. If you have any additional questions or concerning this policy, please contact us.

Damage Policy

Since our plaques are made of glass, breakage and other forms of damage do occasionally occur. We have also been known in a few cases to make spelling errors. In most cases, we prefer to replace rather than repair plaques so please contact us prior to returning any damaged or incorrect orders.

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